Terms of Service
Please read these Terms and Conditions carefully before using ACKBiz. These terms govern your use of our services and constitute a legally binding agreement.
Effective Date: January 1, 2024 | Last updated: June 1, 2025
These Terms and Conditions (“Terms”) govern your relationship with ACKBiz (a product of Ackplus Solutions Private Limited) concerning your use of our cloud-based inventory management and billing platform.
Acceptance of Terms
- By accessing and using ACKBiz services, you accept and agree to be bound by these Terms and Conditions.
- If you do not agree to these terms, you must not use our services.
- We reserve the right to update these terms at any time, and your continued use constitutes acceptance of changes.
- You must be at least 18 years old and have the legal authority to enter into this agreement.
Service Description
- ACKBiz provides cloud-based inventory management and billing solutions for retail businesses.
- Services include inventory tracking, billing, reporting, analytics, and customer management features.
- We strive to ensure 99.9% uptime but do not guarantee uninterrupted service.
- Features and functionalities may be updated or modified based on user feedback and technological advancements.
Payment Terms
- Subscription fees are billed monthly or annually as per your chosen plan.
- All fees are exclusive of applicable taxes (GST) which will be added to your invoice.
- Payment is due within 7 days of invoice date unless otherwise agreed.
- We reserve the right to suspend services for overdue accounts after appropriate notice.
- Refunds are provided as per our refund policy, typically within 30 days of cancellation if eligible.
User Responsibilities
- You are responsible for maintaining the confidentiality of your account credentials.
- You must provide accurate and complete information during registration and keep it updated.
- You agree not to use the service for any illegal or unauthorized purpose.
- You are responsible for all activities that occur under your account.
- You must comply with all applicable local, state, national, and international laws.
Prohibited Uses
- Attempting to breach or circumvent any security measures.
- Using the service to transmit viruses, malware, or other harmful code.
- Engaging in any activity that disrupts or interferes with the service.
- Reverse engineering, decompiling, or attempting to extract source code.
- Using automated systems or software to extract data without permission.
Limitation of Liability
- ACKBiz shall not be liable for any indirect, incidental, or consequential damages.
- Our total liability shall not exceed the amount paid by you in the last 12 months.
- We are not responsible for any loss of data, profits, or business opportunities.
- These limitations apply to the fullest extent permitted by law.
- Some jurisdictions do not allow certain limitations, so some may not apply to you.
Intellectual Property
- All content, features, and functionality are owned by Ackplus Solutions Private Limited.
- You may not copy, modify, distribute, or create derivative works without permission.
- Your data remains your property, and you grant us license to use it to provide services.
- Any feedback or suggestions you provide may be used by us without compensation.
- Third-party trademarks are the property of their respective owners.
Governing Law
- These terms are governed by the laws of India.
- Any disputes shall be subject to the exclusive jurisdiction of courts in Rajkot, Gujarat.
- You agree to resolve disputes through good faith negotiation before legal action.
- If any provision is found unenforceable, the remaining provisions shall continue.
- These terms constitute the entire agreement between you and ACKBiz.
Termination
Either party may terminate this agreement at any time with 30 days written notice. Upon termination, your right to use the service will immediately cease.
We may terminate or suspend your account immediately, without prior notice, if you breach these Terms or engage in fraudulent or illegal activities.
Data Protection
We implement industry-standard security measures to protect your data. However, no method of transmission over the Internet is 100% secure.
You retain ownership of your data and can export it at any time. Upon account termination, we will retain your data for 90 days before permanent deletion.
Indemnification
You agree to indemnify and hold harmless ACKBiz and its affiliates from any claims, damages, or expenses arising from your use of the service or violation of these Terms.
Modifications to Service
We reserve the right to modify or discontinue the service at any time with reasonable notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance.
Questions About Our Terms?
If you have any questions about these Terms and Conditions, please contact our legal team for clarification.
Email: legal@ackplus.com
Phone: +91 80008 80078
Address: B-216 R.K Iconic, 150 Feet Ring Rd, Sheetal Park, Rajkot, Gujarat, India 360006