Privacy Policy

Your Privacy Matters

Your Data Security

At ACKBiz, we are committed to protecting your privacy and ensuring the security of your personal and business information. This policy explains how we collect, use, and safeguard your data.

Last updated: June 1, 2025

This Privacy Policy describes how Ackplus Solutions Private Limited (“ACKBiz”, “we”, “us”, or “our”) collects, uses, and shares information about you when you use our services, including our website and cloud-based retail management platform.

Information We Collect

  • Personal Information: Name, email address, phone number, and business details when you register for our services.

  • Business Information: Company name, address, GST number, and other business-related information.

  • Usage Data: Information about how you use our platform, including features accessed and actions taken.

  • Technical Data: IP address, browser type, device information, and other technical details for security and analytics.

How We Protect Your Data

  • Regular security audits and vulnerability assessments.

  • Strict access controls and authentication mechanisms.

  • Compliance with industry-standard security protocols.

  • Regular backups with secure storage in multiple locations.

How We Use Your Information

  • To provide and maintain our services.

  • To notify you about changes to our services.

  • To provide customer support and respond to your requests.

  • To monitor the usage of our services and detect technical issues.

  • To provide you with news, special offers, and general information about our services.

Sharing of Information

  • We do not sell, trade, or rent your personal information to third parties.

  • We may share information with trusted service providers who assist us in operating our platform.

  • We may disclose information if required by law or to protect our rights and safety.

  • In case of a merger or acquisition, your information may be transferred to the new entity.

Data Retention and Deletion

  • We retain your data only as long as necessary to provide our services.

  • You can request deletion of your personal data at any time.

  • After account termination, we may retain certain data for legal and regulatory compliance.

  • Backup data is securely deleted according to our retention schedule.

Your Rights and Choices

  • Access: You have the right to access your personal information.

  • Correction: You can update or correct your information at any time.

  • Deletion: You can request deletion of your account and associated data.

  • Portability: You can request a copy of your data in a machine-readable format.

  • Opt-out: You can opt-out of marketing communications at any time.

Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Children's Privacy

Our service is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date at the top of this policy.

Questions About Privacy?

If you have any questions about this Privacy Policy or our data practices, please don't hesitate to contact us.

Email: privacy@ackplus.com

Phone: +91 80008 80078

Address: B-216 R.K Iconic, 150 Feet Ring Rd, Sheetal Park, Rajkot, Gujarat, India 360006

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