Question 1

What is ACKBiz?

Accepted Answer

ACKBiz is a comprehensive cloud-based inventory and billing platform designed specifically for retail businesses. It helps you manage inventory, process sales, track customer data, and gain valuable insights to grow your business.

Question 2

How does ACKBiz differ from other inventory systems?

Accepted Answer

ACKBiz is designed to keep daily retail work simple. It brings inventory tracking, billing, reporting, and team access into one system so staff can work faster without juggling multiple tools.

Question 3

What pricing plans do you offer?

Accepted Answer

ACKBiz currently offers a Free plan, a Starter plan (₹599/month + GST), and an Enterprise plan (₹999/month + GST). The pricing page also shows GST-inclusive totals for each plan.

Question 4

Can I upgrade or downgrade my plan?

Accepted Answer

Yes, you can change your plan as your business needs change. Billing adjustments depend on when the change is made, and our team can help you with the transition.

Question 5

What payment methods do you accept?

Accepted Answer

We accept UPI payment for now. We have future plans to accept cards and other payment methods to make it more convenient for our customers.

Question 6

Does ACKBiz work offline?

Accepted Answer

ACKBiz is a cloud-based platform and is primarily designed for connected use. If you need offline workflows for your store, contact us and we can discuss your requirements.

Question 7

Can I integrate ACKBiz with my existing systems?

Accepted Answer

Integration support depends on your workflow and plan. Share your current tools with us, and we can review the best approach for data import, export, or custom integration.

Question 8

How secure is my data?

Accepted Answer

We take security seriously. ACKBiz uses secure infrastructure, role-based access controls, and regular platform updates to help protect your business data.

Question 9

What kind of support do you offer?

Accepted Answer

Support options vary by plan. The Free plan includes ticket support, paid plans include email and chat support, and the Enterprise plan includes priority support with chat and call assistance.

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